[Maleko]

Since yesterday our ES has developed a weird Bluetooth problem.
It connects fine to either mine or my wifes phone, but when we want to play music from it it says disconnected.When we make a phone call no audio is heard/sent.
Have tried a master reset of the Sync software and re-paired the phones to no difference....
any ideas? or back to ford?

 

[Mitch]

I know it's a obvious but your Bluetooth on your phones is not switched off?

 

[Maleko]

I know it's a obvious but your Bluetooth on your phones is not switched off?

haha, no it was on

Well I did some research and pulling the fuse solved it. Apparently that does a hard reboot of the SYNC device.ROYAL pain to get to, its BEHIND the glove box, so you have to remove it completely to get to the fuse.

 

[Mitch]

Glad you sorted it out and gave us where to go if we occur a sync problem-many thanks for sharing that.

 

[ecoman77]

Ah sweet. I was gonna say either try a software update or reboot the system. Glad you got it fixed!
Cheers

 

[Guests]

That's useful to know. Also worth rebooting your phones too - they can often do with a clear out and re-set.

 

[Maleko]

Happened again today, but found an easier way to reboot sync without taking the glovebox apart. Remove fuse 5 from the engine bay fuse box, that disconnects the passenger fusebox making sync reboot.

 

[Guests]

Hopefully this is not going to be a regular occurrence!

 

[Maleko]

hope not, but seems to be a month occurrence for me atm!