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I had the 2016 Zetec base model Ecosport, comes with 2 sets of keys, just press button key fobs to unlock/lock doors and a turn key in ignition barrel. Only higher trim models come with keyless and pushbutton start.

Same goes for the 2019 Face-lift model I have now have as it's a basic model, and again press button key fobs and a turn key in ignition barrel. I prefer that as to me its more secure than keyless systems. That's if we can say any car is really secure LOL :D

PS..If you only got one key, get back to seller for them to get you another, as keys are expensive now. If a garage or dealership they should give you one at their cost, if a private sale, well, good luck trying.
 
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