[TomDarth5]

Hello,

I have just become a new EcoSport ST Line Owner.

Loving it so far.

Only thing is due to current situation I didn't receive any documentation with it so therefore I don't know the ssid and password either.

Would I have to contact Ford to get a user manual and log book and modem details etc?

Thanks for your help guys

 

[freddyford]

As it is a new car surely the dealer should have supplied all this. The handbook especially and all the codes etc.

If that is not possible, I have found Ford to be very helpful with queries:
You can ring them BUT at a £1 a minute. 0906 5533447 I wrote and had a reply pretty quickly, however with this B Covid situation they like many may might be a bit slower:

Ford Technical Information Centre, PO Box 12060, Colchester, CO1 9PF
The V5 comes from the DVLA whether you can get a copy online I know not. It might have been delayed due to yes you've guesed it Covid.
Despite what the VAG group loving motoring press says I like the vehicle as do many others. Only problem now is age with a Wife at 5ft nothing She is finding the seat height to be getting difficult. Ford do not supply a ladder!!

Good luck and enjoy the vehicle.